Privacy Policy

At The Sodfather, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with our services, website, and communications.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
  
• Email address
  
• Phone number
  
• Home or property address
  
• Payment details (processed through secure third-party providers)
  

b. Non-Personal Information

• IP address
  
• Browser type and version
  
• Device and operating system
  
• Pages visited on our website
  
• Referral source
  

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2. How We Use Your Information

We use your information for the following purposes:

• To provide estimates, schedule services, and complete your lawn installation or landscaping project
  
• To communicate updates, confirmations, and follow-up instructions
  
• To process payments and send invoices
  
• To improve our website and services based on analytics
  
• To respond to inquiries or customer service requests
  
• To send occasional updates, promotions, or newsletters (only if you opt in)
  

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3. How We Share Your Information

We do not sell or rent your personal information. We may share it only in the following limited situations:

• With trusted service providers (e.g., payment processors, CRM platforms) who assist in our operations and agree to maintain confidentiality
  
• If required by law or to respond to legal processes
  
• To protect the rights, property, or safety of The Sodfather, our clients, or others
  

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4. Cookies and Website Tracking

Our website uses cookies and similar tracking technologies to:

• Understand how visitors interact with our site
  
• Improve user experience and website performance
  
• Retarget ads via platforms like Google or Facebook (if used)
  

You may disable cookies through your browser settings, though this may affect site functionality.

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5. Data Security

We implement reasonable technical and organizational safeguards to protect your data, including:

• Secure website connections (SSL)
  
• Encrypted payment processing through third-party providers
  
• Restricted access to client data within our team
  

Despite these efforts, no system is 100% secure, and you use our services at your own risk.

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6. Your Rights and Choices

You have the right to:

• Access or request a copy of the personal data we hold about you
  
• Request corrections or updates to your personal information
  
• Request deletion of your data, subject to legal or contractual obligations
  
• Opt out of promotional emails (unsubscribe links are provided in all marketing communications)
  

To exercise these rights, contact us at the email listed below.

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7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from minors. If we learn we have collected data from a child without parental consent, we will delete it immediately.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

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9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of our services or site after changes constitutes your acceptance of the updated policy.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

The Sodfather
Phone: 204-999-9951
Email: Troy@thesodfather.ca
Website: thesodfather.ca

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By using our website or services, you consent to the terms of this Privacy Policy.